Privacy Policy

Effective Date: [July 1, 2025]

Your privacy matters to us. This Privacy Policy explains how Travel Cat (“we,” “us,” “our”) collects, uses, and protects your information, including your rights under laws such as the Telephone Consumer Protection Act (TCPA) and California Invasion of Privacy Act (CIPA).

1. What We Collect

We collect:

Name, email, shipping/billing address, and phone number
Payment and transaction details
IP address and browser/device information
Communication preferences (email/SMS/phone)

2. How We Use Your Info

We use your info to:

Process orders and deliver products
Send transactional updates
Offer promotions (only with your consent)
Improve site performance and user experience

3. TCPA Compliance – Your Communication Preferences

If you provide your phone number, you may receive SMS/texts or calls from us. These may include marketing messages but only with your express consent.

To opt out of marketing communications, reply “STOP” or email info@yourcatbackpack.com.
You will still receive transactional communications related to your order.

4. CIPA Compliance – Your Right to Privacy

We may record customer service calls or chats for training or legal purposes but only with appropriate notice or consent, in compliance with applicable law.

5. Shopify Hosting & Data Handling

Our store is hosted on Shopify Inc., which stores your information securely on servers protected by firewalls and SSL encryption. Shopify is PCI-DSS compliant.

More info:
Shopify Privacy Policy
Shopify Terms of Service

6. Cookies & Tracking

We use cookies to enhance your experience. You may disable cookies in your browser, though some site functions may not work correctly.

Examples:

_session_id (tracks session info)
_shopify_visit (counts visits)
cart (stores cart content)

7. Third-Party Services

We use third-party tools (e.g. payment gateways) that may have separate privacy practices. Please review their policies before using their services.

8. Data Retention & Access

We retain your data only as long as needed for the purpose it was collected. You may request access to or deletion of your data at any time by contacting us.

9. Security

We use industry-standard safeguards (SSL, AES-256 encryption) to protect your personal information, but no system is 100% secure. We take reasonable measures to prevent unauthorized access or disclosure.

10. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If we learn we’ve collected data from a child, we will delete it promptly.

11. California Privacy Rights

California residents may request:

A copy of the personal data we have
Deletion of personal data
Categories of data shared and with whom

Email us at info@yourcatbackpack.com to exercise these rights.

12. Updates to This Policy

We may update this policy periodically. We will notify users of significant changes on our website or via email.

13. Contact

Email: info@yourcatbackpack.com
Mail:
Travel Cat
Re: Privacy Compliance Officer
10 Commerce Drive
Farmingdale, NY 11735