United States:
Exchange or return items for store credit within 20 days of receipt here: travelcatshop.happyreturns.com
Exchange or return harnesses and small items for store credit to a convenient return bar. $4 processing fee applies.
No printer? No problem. Drop off your return or exchange at one of thousands of Return Bar locations nationwide. No box or labels needed.
Quick and easy. Get your store credit initiated immediately when you return at a Happy Returns Return Bar location.
Happy Returns’ eco-friendly process uses reusable packaging and aggregated shipping to help reduce impact on the environment.
To return by mail with a free shipping label, a $10 fee applies.
Looking to start an international return?
For Outside the United States visit our International Returns Portal
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In the unlikely event that a product arrives damaged, contact us via email (meow@travelcatshop.com) within 20 days of receipt of package with photo and video evidence and we will send the necessary replacements items.